Shipping & Delivery Policy
Effective Date: June 28, 2026
At SENESIE MFG LLC, we are committed to providing reliable, secure, and transparent shipping services for our products. This Shipping Policy explains how orders are processed, shipped, delivered, and what customers can expect throughout the shipping process.
By placing an order through our website, you acknowledge and agree to the terms outlined in this Shipping Policy.
Shipping Coverage
SENESIE MFG LLC currently provides shipping services to customers throughout the United States.
For customers located outside our standard service area, shipping may be available upon request. Please contact our Customer Support Team before placing your order to confirm availability, delivery options, and shipping costs.
Shipping availability may vary depending on the product, destination, carrier availability, and delivery requirements.
Order Processing Time
Orders are processed after payment has been successfully authorized and verified.
Standard Processing Time: 1–3 business days
Orders placed on weekends or public holidays will normally begin processing on the next business day.
Orders involving customized products, special orders, large freight shipments, or additional verification may require additional processing time. Customers will be notified if additional time is required.
Order Cut-Off Time
Orders received before 2:00 PM Central Time (CT), Monday through Friday, are normally processed the same business day whenever possible.
Orders placed after the daily cut-off time, on weekends, or on public holidays will normally be processed on the next business day.
Shipping Methods
Depending on the product purchased, shipments may be delivered using trusted parcel, freight, and specialized transportation providers.
Shipping methods may include:
DHL
FedEx
UPS
USPS
Specialized Freight Carriers
The shipping method used for an order depends on factors including:
Product size
Product weight
Delivery location
Type of product
Carrier availability
Delivery requirements
Large shipping containers, cabins, modular buildings, offices, and trailers may require specialized freight transportation.
Shipping Costs
Shipping charges may be calculated during checkout or provided as part of a personalized quotation.
For large or specialized products, shipping costs may depend on the product, destination, delivery equipment, site requirements, and carrier charges.
Some products may qualify for promotional or free shipping where specifically indicated on the product page.
Additional services requested after an order has been confirmed, including expedited delivery, remote-area delivery, special handling, storage, or redelivery, may result in additional charges.
Estimated Delivery Time
After an order has been processed, estimated transit times may vary depending on the product and delivery destination.
Standard Estimated Transit Time: 3–7 business days
However, larger freight shipments, shipping containers, trailers, cabins, and modular structures may require additional transportation time.
Actual delivery times may vary depending on:
Shipping destination
Product availability
Carrier schedules
Freight availability
Weather conditions
Local delivery restrictions
Road conditions
Peak shipping seasons
Customer site requirements
Estimated delivery dates are provided for reference only and are not guaranteed unless specifically agreed upon in writing.
Freight Deliveries
Shipping containers, portable buildings, cabins, modular structures, and trailers may require specialized freight delivery.
Before delivery:
Our carrier may contact you to schedule a delivery appointment.
The customer may need to confirm that the delivery location is accessible.
Someone authorized to receive the shipment should be available during the scheduled delivery window.
Customers should ensure that adequate space is available for the delivery vehicle and unloading process.
Customers are responsible for ensuring:
The delivery site is accessible for large delivery vehicles.
Adequate unloading space is available.
Ground conditions are suitable for delivery.
Access roads and entrances are suitable for the delivery vehicle.
Any required permits or permissions have been obtained before delivery.
Local building, zoning, placement, or other permits may apply depending on the product and how it will be used. Customers are responsible for confirming applicable requirements with their local authorities. In Oklahoma City, for example, the city states that permits may be required for certain construction, alteration, movement, or placement activities. (Oklahoma City)
If delivery cannot be completed because the location is inaccessible or unsuitable, additional transportation, storage, waiting-time, or redelivery charges may apply.
Customer Responsibilities Before Delivery
Customers are responsible for:
Providing accurate delivery information.
Providing a complete and correct delivery address.
Ensuring the delivery location is accessible.
Removing obstacles that may interfere with delivery.
Ensuring adequate space for unloading.
Obtaining any permits or permissions required by local authorities.
Being available during the scheduled delivery window.
Inspecting the shipment before signing the delivery receipt.
Failure to meet these requirements may result in additional delivery, storage, transportation, or redelivery charges.
Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information during checkout or when requesting a quotation.
SENESIE MFG LLC is not responsible for delays, failed deliveries, additional transportation costs, or other charges resulting from incorrect or incomplete shipping information provided by the customer.
Address changes cannot always be guaranteed once an order has entered processing or shipment.
Shipment Tracking
When available, shipment tracking information will be provided by email once an order has been dispatched.
Certain freight shipments may have limited online tracking depending on the carrier and type of transportation.
For specialized freight deliveries, the carrier may contact the customer directly to coordinate delivery arrangements.
Delivery Inspection
Customers should inspect their shipment as soon as it arrives.
If you notice visible damage:
Record the damage on the carrier’s delivery receipt before signing, where possible.
Take clear photographs of the product and any visible damage.
Take photographs of the packaging or surrounding shipment condition where applicable.
Contact SENESIE MFG LLC within 48 hours of delivery.
Prompt reporting helps us work with the carrier and determine the appropriate resolution.
Lost, Damaged, or Delayed Shipments
If your shipment is lost, damaged, or significantly delayed, please contact us as soon as possible.
SENESIE MFG LLC will work with the applicable shipping or freight carrier to investigate the issue and determine the appropriate resolution.
Depending on the circumstances, the resolution may include:
Replacement
Repair
Refund
Reshipment
Other appropriate resolution
Any resolution will be subject to the applicable product, shipping, return, refund, and carrier policies.
Delivery Delays
We make every reasonable effort to deliver orders within the estimated delivery timeframe. However, delays may occur because of circumstances beyond our reasonable control, including:
Severe weather
Natural disasters
Transportation disruptions
Government restrictions
Carrier delays
Road closures
Labor shortages
Equipment availability
Peak shipping periods
Other unforeseen circumstances
SENESIE MFG LLC is not responsible for delays caused by circumstances beyond our reasonable control.
Undeliverable Shipments
Additional transportation, storage, waiting-time, or redelivery charges may apply if delivery cannot be completed because:
Incorrect shipping information was provided.
Delivery is refused.
The customer cannot be contacted.
The delivery location is inaccessible.
The delivery site is unsuitable for the required transportation equipment.
The customer fails to arrange or confirm delivery with the carrier.
Required permits or permissions have not been obtained.
Where additional charges are imposed by the carrier or caused by circumstances attributable to the customer, those charges may be the customer’s responsibility.
Customized and Special-Order Products
Some products may be customized or specially ordered according to customer requirements.
Customized or special-order products may require additional processing and delivery time.
Before placing an order for a customized product, customers should confirm the specifications, estimated production time, shipping arrangements, and any applicable additional charges.
Related Policies
Please also review our:
Return Policy
Refund Policy
Payment Policy
Privacy Policy
Terms & Conditions
These policies work together to explain your rights and responsibilities when purchasing products from SENESIE MFG LLC.
Changes to This Shipping Policy
SENESIE MFG LLC reserves the right to modify or update this Shipping Policy at any time.
Any changes will become effective when the revised policy is published on this website.
Customers are encouraged to review this page periodically for updates.
Contact Us
If you have questions about shipping, delivery, freight arrangements, or your order, please contact us.
SENESIE MFG LLC
Address
6101 SW 44TH ST
OKLAHOMA CITY, OK 73179
USA
Phone
+1 (503) 446-8003
Email
info@senesiemfg.com
Business Hours
Monday – Friday: 8:00 AM – 6:00 PM (Central Time)
Saturday: 9:00 AM – 2:00 PM (Central Time)
Sunday: Closed
Our Customer Support Team typically responds to inquiries within 1 business day.