Payment Policy
Effective Date: June 28, 2026
At SENESIE MFG LLC, we are committed to providing a secure, transparent, and reliable payment experience. This Payment Policy explains the payment methods we may accept, how payments are processed, and the responsibilities of both our customers and our company.
By placing an order through our website, you acknowledge and agree to the terms outlined in this Payment Policy.
Accepted Payment Methods
We accept secure payments through the payment methods made available during checkout or provided as part of an approved quotation.
Depending on the product, order, and customer location, available payment methods may include:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Bank Transfer
Additional payment options may be available depending on the customer’s location, order type, and the payment methods currently supported by SENESIE MFG LLC.
Unless otherwise agreed in writing, payment must be received and successfully authorized before an order is processed or shipped.
Payment Authorization
All payments are subject to authorization and verification by the applicable payment provider.
Orders will normally be processed only after successful payment authorization and confirmation.
SENESIE MFG LLC reserves the right to decline, cancel, or place an order on hold if payment authorization cannot be completed or if additional verification is required.
Payment Verification
To help protect our customers and prevent unauthorized or fraudulent transactions, SENESIE MFG LLC may perform additional payment verification before processing an order.
If additional verification is required, our Customer Support Team may contact you to request supporting information.
Failure to provide requested information within a reasonable timeframe may result in an order being placed on hold or canceled. Any authorized funds will be handled according to the applicable payment provider’s policies.
Billing Information
Customers are responsible for providing accurate and complete billing information during checkout or when submitting an order.
This information may include:
- Full name
- Billing address
- Email address
- Telephone number
- Payment information
Incorrect or incomplete billing information may delay payment processing, order confirmation, or shipment.
SENESIE MFG LLC is not responsible for delays resulting from inaccurate or incomplete information supplied by the customer.
Pricing & Currency
Unless otherwise stated, prices displayed on our website are listed in United States Dollars (USD).
Product prices may not include applicable shipping charges or sales taxes unless specifically indicated.
Applicable shipping charges and taxes will be calculated during checkout or included in the customer’s quotation, where applicable.
SENESIE MFG LLC reserves the right to correct pricing errors caused by technical, typographical, or administrative issues.
If a pricing error affects an order that has already been placed, we may contact the customer before processing the order to confirm the correct price.
Taxes
Applicable sales and use taxes may be calculated based on the customer’s delivery location, product taxability, and applicable tax laws.
For example, Oklahoma sales tax rules generally use the delivery location when goods are shipped to the customer.
For international shipments, customers may be responsible for additional:
- Customs duties
- Import taxes
- Brokerage fees
- VAT
- GST
- Customs processing charges
- Other government-imposed charges
These charges are determined by the destination country and are generally the responsibility of the customer unless otherwise stated in the order or quotation.
Order Confirmation
After successful payment and order processing, you may receive an order confirmation by email containing information such as:
- Order number
- Order summary
- Billing information
- Shipping information, when available
- Payment confirmation
If you do not receive an order confirmation within a reasonable period, please check your spam or junk folder before contacting our Customer Support Team.
Failed or Declined Payments
If your payment is declined or cannot be processed, your order may remain pending until successful payment has been received.
If your payment is declined, please first contact your bank or payment provider to determine the reason for the declined transaction.
You may also contact SENESIE MFG LLC for assistance with your order.
Payment Security
SENESIE MFG LLC takes reasonable measures to help protect customer payment information.
Payments may be processed through third-party payment processors that use security measures designed to protect payment transactions.
SENESIE MFG LLC does not intentionally store complete credit card or debit card numbers on its website servers.
Payment information may be handled directly by the applicable payment processor in accordance with its own security and privacy policies.
Fraud Prevention
To protect our customers and our business, SENESIE MFG LLC reserves the right to refuse, cancel, or place an order on hold when fraudulent, suspicious, or unauthorized activity is suspected.
Additional identity, billing, or payment verification may be requested before an order is approved.
We may also contact the customer using the contact information provided with the order to verify transaction details.
Order Cancellations
Orders may be eligible for cancellation before they enter processing, production, or shipment.
If payment has already been received, any eligible refund will be processed according to our Refund Policy.
Once an order has entered production, shipped, or had freight delivery scheduled, cancellation may no longer be possible or may be subject to applicable cancellation, transportation, or restocking charges.
Customers should contact us as soon as possible if they wish to request an order cancellation.
Payment Disputes
If you believe a payment has been processed incorrectly or have a concern regarding a payment or order, please contact our Customer Support Team first.
We will make reasonable efforts to review the issue and work with you toward an appropriate resolution.
For payment disputes involving a third-party payment provider, the provider’s applicable terms and procedures may also apply.
Related Policies
Please also review our:
- Shipping Policy
- Return Policy
- Refund Policy
- Sales Tax Policy
- Privacy Policy
- Terms & Conditions
These policies work together to explain your rights and responsibilities when purchasing from SENESIE MFG LLC.
Changes to This Payment Policy
SENESIE MFG LLC reserves the right to modify or update this Payment Policy at any time.
Changes may be made to reflect:
- Changes in payment methods
- Changes in payment providers
- Changes in tax requirements
- Changes in business operations
- Changes in applicable laws or regulations
Any updates become effective when the revised policy is published on this website.
The updated Effective Date will appear at the top of this page.
Contact Us
If you have questions regarding payments, billing, orders, or payment verification, please contact us.
SENESIE MFG LLC
Business Address
6101 SW 44TH ST
OKLAHOMA CITY, OK 73179
USA
Phone
+1 (503) 446-8003
Business Hours
Monday – Friday: 8:00 AM – 6:00 PM (Central Time)
Saturday: 9:00 AM – 2:00 PM (Central Time)
Sunday: Closed
Our Customer Support Team typically responds within 1 business day.